The OrderLah journey

Your Growth,
Our Journey.

Every business starts with someone willing to take the first step. Whether you run a hawker stall, a neighbourhood café, or a growing restaurant, OrderLah is here to grow with you.

  • 13Chapters delivered
  • 11Product areas built
  • 6Languages shipped
  • 4Ways an order arrives

Our purpose is simple: make everyday operations easier, so you can spend more time serving good food, looking after your customers, and building the business you believe in.

As your needs evolve, they help shape what we build next. We listen, learn, and improve — because our progress means something when it helps yours.

What the labels mean

OrderLah reaches you along three different roads, and they move at different speeds. This website updates the moment a change is made. Your web back office updates when a release goes out. The tablet app is finished and tested and is not yet published to Google Play — so a lot of what is below is built and waiting rather than installable today, and every card says which it is. We would rather tell you that plainly than let you find out.

ReleasedLive and in use today.
BuiltFinished, documented and tested — not yet published to merchants.
In ProgressBeing worked on right now.
PlannedIntended. No committed date.
ExploringAn idea under consideration. Not a commitment.

This roadmap shares OrderLah’s current development direction. Priorities, designs and timing may change as we test features, learn from merchants and respond to operational needs. Items marked “Exploring” are ideas under consideration and are not delivery commitments.

Where it started

Foundation

The first weeks: a tablet in a kitchen that could take an order, cook it and call it out.

  1. May 2026 Built Ordering

    Customers order from their own phone

    A QR sticker on the table or the counter opens your menu in the customer's browser — no app to download, no account to make. A spare screen on the wall shows what is being prepared and what is ready to collect.

    The queue orders itself while your staff cook.

    What changed?

    The table QR manager shipped in the first week and the customer page was rebuilt around it through May: photos on the menu cards, an item sheet with add-ons and special requests, dine-in or takeaway at checkout, and an order reference the customer's phone holds on to afterwards.

  2. May 2026 Built Reliability

    Works without the internet, and adds up the day

    An order taken while the connection is down is written to the device and sent when it comes back — once, not twice. How a customer paid is recorded, in Singapore dollars or ringgit, and the day's sales add themselves up and export to a spreadsheet.

    A dropped signal costs you nothing, and the drawer balances.

    What changed?

    The rule everything since has been built to: the shop is the tablet, not the internet. A router reboot at noon is an inconvenience rather than a lost service. Photographing a GrabFood, Foodpanda or Shopee slip also landed here — the tablet reads it locally, with nothing sent anywhere, so the platform's order joins the same kitchen board as everything else.

  3. May 2026 Built Counter & kitchen

    A tablet that runs the shop

    One Android tablet holding the menu, taking orders at the counter and numbering them fresh each morning — with an Order Board where every order is a card the cook moves left to right, New to Cooking to Ready.

    One tablet, and the shop can trade.

    What changed?

    The Order Board arrived with drag-and-hold between columns, a live summary of what is actually cooking, and cards that start asking for attention after fifteen minutes so a forgotten ticket makes itself known. Everything OrderLah has grown since sits on this shape: the tablet in the kitchen is the one that knows what the shop sold, and every other screen asks it.

Growing up

Product Evolution

One till became a shop — more devices, more languages, and a record that survives a flat battery.

  1. June–July 2026 Built Staff & access

    Staff, permissions, and a record you can trust

    Everybody signs in with their own PIN and reaches only the screens their role allows. Orders, payments and print jobs are written to an encrypted store on the device before anything says 'done', and the whole shop backs itself up on a schedule.

    What the screen told you happened, happened.

    What changed?

    There is a built-in administrator the shop can never be locked out of, and the starter PIN has to be replaced before anybody gets in. The durable store is what makes a retry safe: the same order sent twice is recognised as one order across a restart, rather than becoming a second plate and a second charge.

  2. June–July 2026 Built Devices

    More devices, one shop

    A counter or kitchen screen finds the hub on the shop's own Wi-Fi and joins it. An owner's phone can check on the shop without standing at the counter, a wall screen shows the queue, and a Bluetooth or network printer produces kitchen dockets and takeaway labels.

    Add a screen in a minute, not an afternoon.

    What changed?

    Nothing is typed and nothing goes through the internet. July added printing rules — so a shop that only wants dockets for delivery orders can say so — and a print log that shows what failed.

  3. June–July 2026 Built Reporting

    Knowing how the shop is doing

    What sold, when it sold, and what the busy hours actually were — on the tablet, with every report downloadable. Customers can follow their own order, and an optional stamp card rewards the regulars.

    Decide what to prep tomorrow from what happened today.

  4. June–August 2026 Built Languages & design

    Five languages, and a screen you can read across a counter

    English, 中文, Bahasa Melayu, မြန်မာ and Tiếng Việt — across the app, and on the ordering page your customers see. Colours, contrast and text sizes were rebuilt around one set of design tokens and checked against the accessibility standard rather than eyeballed.

    Your staff read the till in the language they think in.

    What changed?

    Every sentence moved out of the code and into files that can be translated, with an automated check that stops new English creeping back in. A regression test renders the screens at 1.3× system text to catch anything that overflows.

Just finished

Recently Delivered

Accounts, licences, payments and the back office: the parts that turn a good till into a product you can buy and run.

  1. August 2026 Released Merchant tools

    A website, and a back office to go with it

    orderlah.app explains OrderLah in plain words, in two countries, with an interactive demo and prices read live from the real licence catalogue. Behind it, the merchant portal and OrderLah's own support console were rebuilt as one product on a single presentation layer.

    Find out what it does and what it costs before you talk to anybody.

    What changed?

    The site makes no third-party requests at all — no tracking vendor, no cookies, no font host. The portals' accessibility work was checked by running the pages in Chrome, Firefox and WebKit rather than by reading them.

    orderlah.app, and server 1.2.1–1.2.2

  2. August–September 2026 Released Licensing

    Accounts, licences, and a trial that starts on your tablet

    Create an account on the web, make your business and your outlet, and finish the rest on the tablet. The fourteen days begin when you activate the tablet in your hands — not on the day you registered. A merchant with several shops sees them side by side and consolidated.

    Get started on a Sunday night, and waiting for hardware costs you nothing.

    What changed?

    Registering on a Sunday and buying a tablet on Thursday used to spend four of the fourteen days before the shop had seen the app. Prices, tax handling and invoicing follow the country a shop trades in, and two currencies are never added together — a Singapore shop and a Malaysian one are reported separately.

    Merchant portal and control plane, server 1.1.9–1.2.3

  3. August–September 2026 Built Devices

    Every device known, and every one revocable

    A counter, a kitchen screen, a wall display or an owner's phone joins by being approved on the hub itself, and appears in a list you can pause or revoke one at a time. A shop that wants online orders from outside the building can publish an address for it, and one running on mobile data now says so plainly instead of printing QR codes nobody can reach.

    A lost tablet stops trading the moment you say so.

    What changed?

    Approval happens on the shop's own network, so no device other than the hub ever talks to OrderLah's servers. Revoking ends access immediately rather than at the next restart, and pausing is a single reversible tap for a tablet away at repair.

  4. September 2026 Built Design

    A calmer app, and updates that keep your business

    Home stopped being a directory of the whole app: it now shows what is happening, what needs you, and what you tap right now. Settings went the same way. An update takes a verified copy of your shop first and never treats data it cannot read as data that is not there.

    The screen you look at all morning is the one that got simpler.

    What changed?

    Twenty-one tiles in three bands became a live strip, a row for anything genuinely urgent, and eight quick actions. Alongside it: alerts that reach a person even when nobody is looking at OrderLah, a thirty-one topic guide inside the app, printable table cards and counter standees, and versioned terms and privacy documents with account deletion from inside the app or from this site.

  5. August–September 2026 Built Payments

    Taking payment, and proving it

    How a bill was settled became its own record rather than a field on the order — with refunds that come off the method they were taken on, part-paid bills, and a daily closing that adds up. Customers scan a code at the counter and have their receipt on their phone, as a page, a PDF, or forwarded to whoever needs it. A customer who pays online by card has their order reach the kitchen only once the payment has gone through.

    The drawer, the terminal and the sheet agree.

    What changed?

    There is a no-Wi-Fi version of the receipt code that carries the whole slip as text, for a phone with no signal at all, and the link is read-only for life. Online card payments work through the stall's own HitPay, Fiuu or Stripe account, with the money settling to its own bank, and the contract for using a staff phone as a card terminal was specified and tested.

  6. September 2026 Built Merchant tools

    A shop that fits the shop

    A new outlet starts as the simplest till OrderLah can be, and you switch on tables, a kitchen screen, delivery or loyalty when you want them. Choose how your till works — Simple for a stall, Fast with a number pad and quick cash for a busy counter, or Restaurant, which opens on your tables with guests and seats. A table's bill now belongs to the party sitting at it, loyalty is an immutable ledger you can explain to a customer, and kitchen tickets, receipts and takeaway labels can be laid out the way your shop wants them.

    A hawker stall does not meet a restaurant's screen.

    What changed?

    A shop already trading keeps everything it had. Switching a feature off never rewrites the settings underneath it, so turning tables off in March and on again in June gives you your own floor plan back rather than a blank one. Every ticket layout starts from the one you already print, the preview is drawn from the same layout the printer is sent, and going back to the original is one tap. Delivery-platform orders come in by photographing the slip, which needs no account; a signed door for a platform to post its orders directly is built, and connecting the platforms to it is still to come. Changing between Simple, Fast and Restaurant never touches your menu, orders or settings. Restaurant can work out each guest's share of a bill; the bill is still paid as one, and holding courses back from the kitchen is not built yet.

You are here

Everything above is built. Everything below is intended.

You are here

Improving Now

What the team is working on this month. Nothing here has a date on it yet, and that is deliberate.

  1. In progress In Progress Platform

    Getting OrderLah onto Google Play

    The tablet app is finished and tested, and the work now is the publication itself: the store listing, the screenshots, the closed test and the review.

    One tap to install, from a store you already trust.

    What we're thinking

    The listing copy, the artwork, the data-safety answers and the release notes are written in five languages. A signed build is produced by our own automation, and a checker opens that build and reads what Play will read — the target and minimum Android version, the permissions, the library layout — rather than trusting the settings that produced it. Until it is published, your account page says there is no install link yet rather than offering one that does not work. A build for iPhone and iPad is being prepared for the App Store the same way, and is not available yet either.

  2. In progress In Progress Platform

    Making the boring parts routine

    Shipping an update to OrderLah's own servers is becoming a single approved step that backs up, proves the backup restores, installs, verifies and reports. Alongside it, working out from what has actually happened which new merchants are stuck — and turning that into a job for a person instead of another email into silence.

    If setup stalls, somebody notices before you give up.

  3. In progress In Progress Reliability

    Reading the whole product back against what it claims

    Going through the money, the offline behaviour, the permissions and the accessibility of every screen, and fixing what that finds — then writing down what still could not be proven rather than assuming it is fine.

    The boring guarantees hold before anyone depends on them.

  4. In progress In Progress Printing

    Printing that recovers itself

    Tickets known not to have reached the printer now print by themselves when a supported printer is available again — after a power cut, a dropped connection or, on the Clabel label printer, a new roll of paper — with no new order and nobody tapping Retry. If OrderLah cannot tell whether a ticket reached the printer, it asks you to check before printing it again.

    The kitchen gets the ticket even when nobody was watching the printer.

    What we're thinking

    Built and tested against simulated printers; the checks on real printers are still to do, which is why this is not yet marked Built. While the printer is away OrderLah asks it whether it is back — a status question on the Clabel CT-221B, a connection on other Bluetooth and network printers — instead of sending whole tickets at it. A ticket that may already be on the roll is never sent twice by itself. The tablet has to be running for any of this: nothing prints while the OrderLah app is closed.

Up next

Coming Next

What we intend to do next, in the order a merchant would feel it. A direction, not a promise.

  1. Coming next Planned Menu

    One answer to “can I sell this right now?”

    Sold out, paused ordering and today's opening hours resolved in one place and enforced the same way on every screen a customer can reach — and a dish you can mark sold out for an hour, for the rest of the service, or until tomorrow, with yesterday's marks clearing themselves before you open.

    Stop starting every morning by un-ticking last night's list.

    Concept Preview — not a screenshot of a built feature

  2. Coming next Planned Counter & kitchen

    Opening and closing the day properly

    One screen before service that says whether the printer answered, the devices are connected and the menu is ready — and a closing that says what is still open, then keeps a copy of what the sheet said.

    Open knowing the shop is ready; cash up knowing nothing was left behind.

    Concept Preview — not a screenshot of a built feature

  3. Coming next Planned Licensing

    OrderLah Malaysia as its own selling company

    Malaysian merchants buying from a Malaysian entity, invoiced in ringgit with local tax handling, rather than from the Singapore company.

    An invoice your accountant does not have to explain.

    Concept Preview — not a screenshot of a built feature
    What we're thinking

    The pricing, the tax profile and the invoicing are already modelled and checked. What remains is a business decision rather than a piece of software, and a readiness checklist will not let it be switched on until every piece is in place.

Planned, undated

Later

Real intentions with no committed timing. They move up as the ones above land.

  1. Later Planned Payments

    Payment exceptions handled where the money is taken

    A payment that did not match, did not confirm or arrived twice, queued for attention on the till rather than on a screen in the back office.

    Sort out an odd payment at the counter, while you remember it.

    Concept Preview — not a screenshot of a built feature

  2. Later Planned Delivery platforms

    Delivery orders that count like any other

    A GrabFood or Foodpanda line recognised as the dish it is, so a platform order appears in your reports and against your availability like everything else you sell.

    Delivery sales appear in your numbers, not beside them.

    Concept Preview — not a screenshot of a built feature

  3. Later Planned Reporting

    A fuller picture of the shop

    How loaded the kitchen actually is, shown on the board. Stock counts so the last ten pieces sell and then stop selling. A place to catch up on the alerts you missed, quiet hours so a tablet left on does not ring at three in the morning, and a record of who changed a price.

    Fewer things you have to hold in your head.

    Concept Preview — not a screenshot of a built feature

Thinking about it

Exploring

Ideas we are researching. Listing one here is not a commitment — some of these will never ship.

  1. Exploring Exploring Loyalty

    One loyalty card across all your shops

    A customer's stamps following them between a merchant's outlets, instead of a separate card at each one.

    Regulars are regulars at all your shops, not one of them.

    Concept Preview — not a screenshot of a built feature
    What we're thinking

    The hard part is not the card, it is honesty: each shop's tablet is routinely out of contact with the others, and two of them must never both spend the last reward on one card. Anything we build here has to be right when the shops cannot see each other, which is why this is still a question rather than a plan.

  2. Exploring Exploring Loyalty

    More ways to reward regulars

    Points for what a customer spends, stamps per item, a free add-on as a reward, or a voucher they keep — beyond the one stamp card OrderLah offers today.

    Run the reward that suits your shop.

    Concept Preview — not a screenshot of a built feature
    What we're thinking

    The engine behind loyalty already handles these and they are tested; what is missing is the part a merchant would use to set one up. The programme picker shows them, greyed, so a merchant can see OrderLah knows what they are.

  3. Exploring Exploring Devices

    Beyond the tablet

    Telling GrabFood, Foodpanda and Shopee that a dish has sold out instead of switching it off in each of their apps as well — and running the display boards on the television already on the wall, driven by the remote that came with it.

    Mark it once, and use the screen you already have.

    Concept Preview — not a screenshot of a built feature
    What we're thinking

    OrderLah reads from those platforms today and sends nothing back; sending anything means holding credentials for a merchant's platform accounts, which is a serious thing to take on. The boards already run in a browser on any screen — making OrderLah a television app properly means every screen being usable with a directional pad, including first-run setup.

From your first order to your next outlet, let's grow together.

Something on this page you need sooner? Or something missing from it altogether? Tell us — the shops that use OrderLah are where most of this list came from.

Start today, or see it first.

The trial is the whole product for 14 days, with no card and nothing to cancel. The demo is the real flow with pretend data — order from a table, watch it hit the kitchen, move it to ready. No sign-up, no email, no salesperson.

Start 14-Day Free Trial Try Interactive Demo

Start free

Fourteen days free. No card.

Every new outlet gets a full 14-day trial — the whole product, not a cut-down version — with nothing to cancel at the end of it. You do not need to be invited, approved or called back: create the account, put it on your tablet, and go. What a licence costs afterwards is on the pricing page, in your own currency, taken straight from the price list checkout actually charges.

Start 14-Day Free Trial Try Interactive Demo
  • Your 14 days start when you activate on your tablet — not when you sign up.
  • Turn on the parts you want — QR only, counter only, or the lot. It is all in the settings.
  • Tell us what is missing and it changes the app. We do read it.

Already set your shop up? Sign In.

Optional

Rather have a hand with it? 🤝

Nothing here is a gate — the trial above is open right now. But if you'd like somebody to walk your stall through it, tell us a bit and we'll get in touch. Takes about a minute; fields marked are required.

What are you interested in?

We use what you send here to contact you about setting your shop up, and nothing else. Privacy.