Does my customer need to install OrderLah?

No. They scan the QR code and the menu opens in their phone's browser. No app store, no account, no password.

You need a local network — the shop's Wi-Fi router or the hub tablet's own hotspot — because that is how phones and counter devices reach the hub. You do not need the internet for that. The internet is only required if you want customers ordering from outside the shop.

What happens if my internet goes down?

The stall keeps running. The hub is the server: it holds the menu, mints order numbers and stores every order on the tablet itself. Counter devices and customer phones on the shop's own Wi-Fi carry on as normal. Only ordering from outside the shop stops until the line is back.

Can I use more than one device?

Yes. One tablet is the hub, and other devices join it over the local network as counter, waiter, kitchen display, TV display, self-order or remote-admin devices. A device chooses its own role when it joins, so one setup code covers them all.

I also get GrabFood and Foodpanda orders. Any help there?

Delivery-platform tickets go on the same kitchen board as everything else. Point the tablet at the platform's order slip and it reads the items off it, or key one in by hand. OrderLah is not integrated with those platforms and does not connect to them.

Can it handle SST, GST, service charge and receipts?

Yes. Set your tax rate and registration number, add a service charge, and choose whether the payable total rounds to the nearest 5 cents. Receipts can be printed, shared or scanned off the screen, and an end-of-day closing screen splits the takings by payment method.

Where is my data stored?

On your hub tablet, in an encrypted local database. In the usual hawker setup no order ever reaches OrderLah. Merchants who want a server can run their own, or choose OrderLah Cloud.

Does OrderLah process payments?

No. OrderLah records how a bill was settled — cash, PayNow, card terminal, comp, partial or refund — and can show the merchant's own PayNow, DuitNow or Touch 'n Go QR on screen. The money moves through your existing arrangements; OrderLah never sits between you and your bank.

QR ordering — how OrderLah's table QR codes actually work

The sticker names the table. Nothing else.

A table QR is printed once and stays on that table for years. It carries the shop's address and a table label, and it deliberately carries nothing about a customer, a device, a browser, a basket or an order. That is what lets it survive four generations of phone and a change of ownership.

Every phone at the table gets its own basket

Four people at one table scan the same sticker. Each of their phones mints its own session in its own browser and keeps its own basket. Nobody inherits somebody else's cart, the last person to tap does not overwrite the first, and no diner is left holding a copy of an order that is already cooking — one tap from paying for it twice.

Close the page halfway through a meal and scan again and your basket comes back — moved, not copied, so there is never a second copy of it in another tab.

No app. No account. No download.

The menu is a web page. The customer taps the sticker's notification and is looking at your dishes about a second later. Nothing to install, nothing to sign into, and nothing about them stored anywhere.

A retry is the same order, not a second one

Phones on shop Wi-Fi drop connections mid-tap constantly. The order carries a key that rides inside the saved basket, so the same basket sent twice is one order, a changed basket is a new one, and two people ordering the same dish at the same table are two orders. The shop's hub keeps that record with the order book, so even a restart mid-retry still recognises it.

See it before you decide anything.

The demo is the real flow with pretend data — order from a table, watch it hit the kitchen, move it to ready. No sign-up, no email, no salesperson.

Try OrderLah Start free trial

The customer side

Another app?

No thanks.

Your customer is hungry, standing up, and holding a phone with 3% battery. They are not downloading anything. They scan the QR code and your menu opens in the browser that is already on the phone.

To be straight about it: OrderLah does have an app — the one you run the stall on, on your own tablet. It's the ordering side that needs nothing installed.

App Store
Play Store
Create account
Forgot password
Update app

Scan
Order
Eat

How it works

Five steps. That's the whole setup.

No integration project, no cabling, no consultant. If you can print a piece of paper and charge a tablet, you can run this.

Step 1
Put up your QR

One at the counter, one on every table, or both. OrderLah generates them for you — table numbers included, so the kitchen knows where the food goes.

Makan Corner

Scan to order 📷

TABLE T08
Step 2
Customer scans

The phone camera does it. The menu opens in the browser they already have. Nothing to install, no account to create, no password anybody will forget.

orderlah.app · opening menu…
Step 3
Customer orders

Items, variants, add-ons, quantity — and dine-in or takeaway when you've turned those on. Extra chicken, no cucumber, less spicy: it all comes through in writing, so nobody mishears it.

Chicken Rice $4.50

Roasted Steamed

Add-ons

Extra Chicken+$2.00 Egg+$0.80 Extra Rice+$0.50

Add to order$6.50
Step 4
You hear "DING!"

The hub plays the new-order ringtone and the chit appears on the board. It is designed to be hard to miss across a hot, noisy kitchen — because a missed order is a refund and an argument.

NEW ORDER · #0088 · T08
Step 5
Cooking → Ready → Done

One tap per stage. The board is the single source of truth for the counter, the kitchen and the display screen at the same moment — no shouting the same order twice.

New 1

#0088 T08

Cooking 1

#0087 Takeaway

Ready 1

#0086 T03

Start free

Fourteen days free. No card.

Every new outlet gets a full 14-day trial — the whole product, not a cut-down version — with nothing to cancel at the end of it. What a licence costs afterwards is on the pricing page, in your own currency, taken straight from the price list checkout actually charges.

We look at how your stall actually runs before touching anything.
You get the setup that fits — QR only, counter only, or the lot.
What you tell us changes the app. That's the point of talking to us early.

Tell us about your stall and we'll show you the relevant setup. One conversation, at a time that isn't your lunch rush.

Tell us about your shop

Takes about a minute. Fields marked are required — everything else helps us skip the obvious questions.

Your name * Business / stall name *

Mobile / WhatsApp * Email (optional)

Business type Number of outlets

Where is the shop? Town or area (optional)

What are you interested in?

Anything we should know? (optional)

We use what you send here to contact you about the pilot, and nothing else. Privacy.

A sticker, a browser,
an order.

The sticker names the table. Nothing else.

Every phone at the table gets its own basket

No app. No account. No download.

A retry is the same order, not a second one

See it before you decide anything.

Another app?

Five steps. That's the whole setup.

Put up your QR

Customer scans

Customer orders

You hear "DING!"

Cooking → Ready → Done

Fourteen days free. No card.

Tell us about your shop

Next: start your 14 days 🎁

A sticker, a browser,an order.

The sticker names the table. Nothing else.

Every phone at the table gets its own basket

No app. No account. No download.

A retry is the same order, not a second one

See it before you decide anything.

Another app?

Five steps. That's the whole setup.

Put up your QR

Customer scans

Customer orders

You hear "DING!"

Cooking → Ready → Done

Fourteen days free. No card.

Tell us about your shop

Next: start your 14 days 🎁

A sticker, a browser,
an order.